Consumer law, product liability and product safety

The Firm provides judicial assistance, in and out of court, in the field of consumer law, in the interest of both businesses and consumers. The Firm assists clients in analyzing and drafting general terms and conditions in consumer contracts, also with regard to e‑commerce, and in relation to warranties and protection rules provided by the Consumer Code, as well as remedies in case of defects of purchased goods.

The Firm offers highly specialized assistance with regard to product liability, especially in the fields of automotive, medical devices, pharmaceuticals, cosmetics and good, as well as with regard to high-tech products and new technologies. In particular, Professor Ruffolo and several lawyers from the Firm are constantly engaged in research activities concerning liability related to the implementation of Artificial Intelligence in several industries.

Furthermore, a specialized team of lawyers assists businesses in their compliance with regulatory prescriptions on transparency of the information provided to consumers, with specific regard to the labeling of the products, and on product safety. In this respect, the Firm assists counsels businesses in their risk assessment procedures in relation to unsafe products, in the management of recall and withdrawal campaigns, in the drafting of warning and information to consumers and in the adoption of all necessary measures in relation to risks connected to the products.

In all of the above-mentioned fields, the Firm provides assistance and counsel both in and out of court, as well as in the context of proceedings before the competent regulatory authorities.